Faq

Frequently asked Questions

All the answers you were looking for

The Camping Zoo collected the most common questions and organized them here below to allow you finding more quickly your answers. If you don’t find what you are looking for we suggest you to write us an email.

Services

The Camping Zoo does not have a freezer for public usage. It is not possible to ice bottles of water or any other unsealed container such as dry travel ice. Anyhow, we offer fridge box-spaces for 2,00€ per day

Camping Zoo does offer a common cooking area at the pic-nic and barbecue point under a gazebo.

All accommodations are equipped with cutlery, a fridge and a microwave.

Yes, the cooling box is available on a fee, the price is of 2€ per day and includes a key for your unique usage. It is not possible to book the fridge box prio arrival, when checking in you will be able to request your cooling box (not a freezer).

Camping Zoo has 2 swimming pools, the children’s one has a height of 0.5m while the bigger one has a depth between 1m to 2m. The opening period depends on the Season temperatures. Please check our Facebook page to stay up to date with the opening.

At Camping Zoo you can reserve your city bikes via email but you’ll be able to book the child seat only when checking-in.

Camping

Camping Zoo is open between 14/03/2024 and 04/11/2024

Your pets are welcome at Camping Zoo, we kindly ask you to keep them on a leash during your stay. The additioal cost will be of 1,00€ per day in low Season and 2,00€ in the other Seasons.

The Camping Zoo is 1.5Km far from the center of the town of Arco and from the nearest puclic transport. The closest bus stop is located in Piazza Italia 10, or Viale Arciprete Francesco Santoni 20.

In order to stay up to date with all special offers at Camping Zoo please sign-in to our newsletter HERE.

All accommodations and pitches (a part the Mini Place) at Camping Zoo include one parking place. If you’d like to use the common parking place inside the camping the cost per day of the vehicle will be of 5€.

While you are booking on our website you can leave a comment in the final page. Please note your preferences, the administration will try to accommodate as much as possible your request accordingly to the availability.

While you are booking on our website you can leave a comment in the final page. Please note your preferences, the administration will try to accommodate as much as possible your request accordingly to the availability.

The access to the camping for registered guests is possible between 7:00 and 23:00.

Booking

When booking at Camping Zoo you’ll be asked to pay an advance payment equal to the cost of the first night of stay. The remaining ammount can be paid when checking-in by debit card or cash.

We are sorry but it is not possible to book the day before arrival. Reservations in July and August close 7 days before arrival, in the other months between 7 days and 48h, depending on the expected arrival volume. Call us to check availability +390464-516232.

The tourist tax of 1,50 € per person (over 14 years) is not included in the prices you find on our site. If you have a dog the additional cost will be of 1 € per day.

The deposit, equal to the cost of the first night, will be returned* ONLY if the cancellation is communicated to us by e-mail within 15 days from the date of arrival. Beyond this date, the full amount paid will be withheld. The booked stay will still be paid in full, even in case of late arrival or early departure, regardless of the reasons.
*the trasaction fee of 1% will be withheld

In the event of cancellation:

  • Up to 15 days prior to arrival: Deposit reinbursement, the trasaction fee of 1% will be withheld;
  • Cancellation happening 14-0 days prior to arrival: the deposit paid will be withheld;
  • Non arrival (no-show): the deposit paid will be withheld.

Various

Cycle paths in the Trentino Alto Garda area reach 400Km of lenghts, you can find out more on the tourist-area website. The Torbole sul Garda – Sarche cycle path is the closest and the access is located at about 1,5Km from the Camping Zoo, it will connect you from Arco to Torbole on the Lake of Garda.

The Camping Zoo offers a boulder area and a big playground in the area close to the swimming pool. In the area, at 10.8Km you can find the Busatte Adventure.

Do you have any question?

We are at your disposal for any questions or explanations you might need, or to assist you while booking your holiday here in Trentino! You just have to fill in the form below and we will reply as soon as possible.

Places

Your pets are welcome at Camping Zoo, we kindly ask you to keep them on a leash during your stay. The additioal cost will be of 1,00€ per day in low Season and 2,00€ in the other Seasons.

While you are booking on our website you can leave a comment in the final page. Please note your preferences, the administration will try to accommodate as much as possible your request accordingly to the availability.

At Camping Zoo you can reserve your city bikes via email but you’ll be able to book the child seat only when checking-in.

We are sorry but it is not possible to book the day before arrival. Reservations in July and August close 7 days before arrival, in the other months between 7 days and 48h, depending on the expected arrival volume. Call us to check availability +390464-516232.

Coco Tends

You have a parking space on the accommodation.

The dishes in the accommodations includes: pans, pots, mocha, dishes, cutlery, cutting board, dish towel, glasses and cups.

In the accommodation there are sheets and a change included after 7 days of stay. A shower towel for each member of the group is included in the price.

No, there is no airconditioning or heating in the Coco tents.

Baby Cot or siderail for the child’s bed

Your four-legged friend is welcome only in the Gamma mobile home.

You can book them and they are Plus and Comfort category.

No, but you’ll find the shared bathrooms at 50m from the accommodation.

Accommodation cannot be moved.

Yes it is possible, but not guaranteed as the periods of stays are flexible, however the accommodations are all in the same area.

Mobile Homes

You have a parking space on the accommodation pitch, while if you prefer to park in the parking lot the cost is €5.00 per day.

The dishes in the accommodations includes: pans, pots, mocha, dishes, cutlery, cutting board, dish towel, glasses and cups.

In the accommodation there are sheets and a change included after 7 days of stay. Included in the price you will have also one shower towel per person.

Baby Cot or siderail for the child’s bed.

Your four-legged friend is welcome only in Gamma accommodations, but we kindly ask you not to let him climb on sofas and beds.

You can book them and they are Plus and Comfort category.

Yes, in all mobile homes categories.

Accommodation cannot be moved.

Yes it is possible, but not guaranteed as the periods of stays are flexible, however the accommodations are all in the same area.

Our services

Everything we can offer you at the Camping Zoo in Arco

Faq

Food

From breakfast to dinner

Faq

Wellness

Unplug and dive in

Camping Zoo Arco

Camping

So that you don't miss anything

It's time to relax!

From March until closing our wellness area is open with heated swimming pools, saunas and Jacuzzi waiting for you to experience a moment of relaxation immersed in nature!